Social work is a helping profession focused on "social change, problem solving in human relationships and the empowerment and liberation of people to enhance well-being" (IASSW & IFSW 2001). Social workers usually work with people viewed as having special disadvantages, such as persons with low incomes, persons with disabilities, elders, and persons diagnosed with mental illness. Some social workers provide counseling services to middle and upper-class clients who are experiencing problems in living.
The major international social work bodies, the International Association of Schools of Social Work (IASSW) and the International Federation of Social Workers (IFSW) agreed in July 2001 on a definition of social work:
The work undertaken by social workers can vary widely between countries as the aims and values of social workers must reflect the cultural and social norms of the society in which they operate, in order to cater appropriately for the needs of the people they serve.
The main tasks of social workers are casework (linking clients with agencies and programs that will meet their psychosocial needs), counselling (psychotherapy), human services management, social welfare policy analysis, community organizing, advocacy, teaching (in schools of social work), and social science research. Social workers work in a variety of settings, including non profit or public social service agencies, grassroots advocacy organizations, community health agencies, schools, or faith-based organizations. Other social workers work as psychotherapists, counsellors, or mental health practitioners, normally working in coordination with psychiatrists, psychologists, or other medical professionals. Additionally, some social workers have chosen to focus their efforts on social policy or academic research into the practice or ethics of social work. The emphasis has varied among these task areas by historical era and country, and some of these areas have been the subject of controversy as to whether they are properly part of social work's mission.
In contrast to the settlement house movement, the friendly visitors were women from middle-income families who visited (but did not reside among) families in lower-income neighbourhoods. Friendly visitors emphasized conventional morality (such as thrift and abstinence from alcohol) rather than social activism.
Others have advocated an emphasis on direct practice, the pragmatic assessment of the problems of individual clients and families using targeted material assistance and psychotherapeutic intervention. While the pendulum swung in favor of direct practice in last quarter of the twentieth century, there is a growing resurgence of community practice in social work.
Community practice is the new term of art for what used to be known as "macro" social work. Community practice includes working for change at the systems level, including human services management (administration, planning, marketing, and program development); community organizing (community development, grassroots organizing, policy advocacy); social policy and politics; and international social development.
The National Association of Social Workers (NASW) is the main professional organization of social workers in the United States. Although membership is generally not required for licensure, NASW survey data give a rough idea of how social workers are employed in the US. According to NASW:
Within the mental health field, social workers may work in private practice, much like clinical psychologists or members of other counselling professions often do. Social workers in private practice may take direct payments from clients and may also receive third-party reimbursement from insurance companies or government programs such as Medicaid.
Private practice was not part of the social work profession when it began in the late 1800s, and private practice has been controversial among social workers, some of whom feel that the more lucrative opportunities of private practice have led many social workers to abandon the field's historic mission of assisting disadvantaged populations. The private practice model can be at odds with the community development and political activism strains of social work.
Social workers in mental health may also work for an agency, whether publicly funded, supported by private charity, or some combination of the two. These agencies provide a range of mental health services to disadvantaged populations in the US.
Some social workers are child welfare workers, a role that looms large in the public's perception of social work. This role contributes to a negative view of social work in the U.S., since child welfare authorities can remove abused or neglected children from the custody of their parents, a practice that is fraught with controversy and sometimes with scandalous incompetence. Many child welfare workers in the US do not in fact have social work degrees (though all caseworkers in most states have at least a Bachelor's degree in a related field). NASW is pushing to have the title of "social worker" or "professional social worker" limited to those who have an Bachelors in Social Work (BSW) or Masters in Social Work (MSW).
Spending on social services departments is a major component of British local government expenditure.
In the UK, the title "social worker" is protected by law (since 1 April 2005) and can be used only by people who have a recognised qualification and are registered with the General Social Care Council (in England), the Scottish Social Services Council, the Care Council for Wales/Cyngor Gofal Cymru, or the Northern Ireland Social Care Council.
The strategic direction of statutory social work in Britain is broadly divided into children's and adults' services. Social work activity within England and Wales for children and young people is under the remit of the Department for Education and Skills while the same for adults remains the responsibility for the Department of Health. Within local authorities, this division is usually reflected in the organisation of social services departments. The structure of service delivery in Scotland is different.
A social worker practicing in the United States usually requires a master's degree (MSW) or a bachelor's degree (BSW) in social work from a Council on Social Work Education accredited program to receive a license in most states. In some areas, however, a social worker may be able to receive a license with a bachelor's degree in any discipline.The National Association of Social Workers (NASW) is the largest organization of professional social workers in the United States.
A person with a BSW is considered a "generalist" and the MSW is considered "a specialist or advanced generalist; a Ph.D. or D.S.W. (Doctor of Social Work) generally conducts research, teaches, or analyzes policy, often in higher education settings.
Purporting to be either a social worker or a student social worker without registering with the Social Work Register and holding or undergoing training for the recognised qualifications is now a criminal offence. Social workers must renew their registration every three years. These regulations offer protection to vulnerable people by guaranteeing the professional regulation of people working as social workers. They also promote workforce development, as all social workers must participate in at least five days of professional training each year in order to be eligible for renewal of their registration.
After qualifying, social workers can undertake further training under the social work 'Post-Qualifying Framework'. Until 2007, there are four awards available under this framework:
From 2007, the General Social Care Council and UK partners are implementing a new framework which unifies these awards in a simpler structure allowing broader study to count towards higher and advanced social work awards.
Social workers would respond that often problems with social workers can be traced to poor pay, inadequate training, excessive case loads, inadequate funding, and bad government policies. The reason social workers are singled out is because they are the ones who directly face and deal with the public.
Social workers are often criticized because they are identified with the bureaucracy of their organizations. Social workers often have to ask clients to fill out time-consuming paperwork and sign large numbers of documents as a requirement of their jobs. Clients and others thus tend to think of social workers as paper-pushers.
In response, in many regions social workers are seeking efforts to professionalize the profession. Many regions have passed legislation making it illegal to use the title social worker without a license. This prevents unqualified persons from acting under the title of social worker and has resulted in the creation of discipline boards. These boards have the authority to punish social workers who violate their legislation through fines, suspension or revocation of their license. This protects the public by having social workers accountable to their code of ethics.
Council on Social Work Education. http://www.cswe.org
National professional associations (and/or Regulatory bodies)
Community and social service specialists | Health sciences | Community organizing | Community building | Social work
Soziale Arbeit | Trabajo social | עבודה סוציאלית | Maatschappelijk werk | ソーシャルワーカー | Praca socjalna | Socialno delo | 社會工作
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