In the United States, Canada and parts of Europe, a rest area, service station, rest stop, service area, service plaza, travel plaza, or service centre is a public facility, located adjacent to a highway or interstate, at which drivers and passengers can eat and drink, take a stroll, let their children play in grassy park-like areas, walk their pets, check their vehicle's radiator, sleep, and use the restroom before resuming a long drive on the road.
Many government-run rest areas tend to be located in remote and rural areas where there are practically no fast food or full-service restaurants, gas stations, motels, and other traveler services nearby - on highway signs, these services are often denoted by symbols of a fork and knife, a gas pump, and a bed, respectively. The location of rest areas are usually marked by a sign on the highway; for example, a sign may read "Next Rest Stop - 10 Kilometres".
Driving information is usually available at these locations, such as posted maps and other local information. Some rest areas have visitor information centers or highway patrol or state trooper stations with staff on duty. There might also be drinking fountains, vending machines, pay telephones, a gas station, a restaurant or a convenience store at a rest area. Many rest areas have picnic areas. Rest areas tend to have traveler information in the form of so-called "exit guides", which often contain very basic maps and advertisements for motels and tourist attractions.
Privatized commercial rest areas may take a form of a large service center complete with a gas station (or petrol station in Britain) , arcade video games and recreation center, and fast food restaurant, cafeteria, or food court all under one roof immediately adjacent to the freeway. Some even offer business services, such as ATMs, fax machines, office cubicles and internet access.
In most U.S. states, the state government does not rent space at its public rest areas to private businesses. Some states, like California, have laws explicitly prohibiting that practice . A federal statute passed by Congress also prohibits states from allowing private businesses to occupy rest areas along Interstate highways. The relevant clause of 23 U.S.C. § 111 states:
The original reason for this clause was to protect innumerable small towns whose survival depended upon providing roadside services; because of it, private truck stops and travel plazas have blossomed into a $171 billion industry in the United States. The clause was immediately followed by an exception for facilities constructed prior to January 1, 1960, many of which continue to exist as explained further below.
Therefore, the standard practice is that private businesses must buy up land near existing exits and build their own facilities to serve travelers. Such facilities often have signs several hundred feet tall that can be seen from several miles away (so that travelers have adequate time to make a decision).
In turn, it is somewhat harder to visit such private facilities, because one has to first exit the freeway and navigate through several intersections to reach a desired restaurant's parking lot, rather than exit directly into a rest area's parking lot.
Special blue signs indicating gas, food, lodging, camping and attractions at an exit can be found on most freeways in North America. Private businesses are permitted to add their logos to these signs by paying the government a small fee.
Attempts to remove the federal ban on privatized rest areas have been generally unsuccessful, due to resistance from existing businesses that have already made enormous capital investments in their existing locations.
For example, in 2003, President George W. Bush's federal highway funding reauthorization bill contained a clause allowing states to start experimenting with privatized rest areas on Interstate highways. The clause was fiercely resisted by the National Association of Truck Stop Owners (NATSO), which argued that allowing such rest areas would shift revenue to state governments (in the form of lease payments) that would have gone to local governments (in the form of property and sales taxes). NATSO also argued that by destroying private commercial truck stops, the bill would result in an epidemic of drowsy truck drivers, since such stops currently provide about 90% of the parking spaces used by American truck drivers while in transit.
The John F. Kennedy Memorial Highway through Maryland and Delaware, The Massachusetts Turnpike, New York State Thruway, Pennsylvania Turnpike, New Jersey Turnpike, Ohio Turnpike, Indiana Toll Road, West Virginia Turnpike, Kansas Turnpike, Connecticut Turnpike, and Maine Turnpike also have rest areas with extensive services.
Food sold at MSAs is notoriously expensive (although discounts are frequently available; for instance, RAC breakdown members receive a little-publicised 20% discount on virtually all products at Moto service stations on production of their membership card). This is often attributed to the fact that, by law, MSAs must provide food, fuel and toilet services at all times, and by the fact that the vast majority of MSAs in the UK are owned by one of three companies: Moto, Welcome Break or RoadChef. Another factor may be that, unlike in other countries, the companies must pay the full cost of constructing the entry and exit ramps and all other required features for safe access to the MSA, as well as the MSA facility itself. In other countries, the authority responsible for the highway tends to subsidize these costs with the raison d'etre that these areas are partly a public service to drivers. By law, MSAs must operate 24 hours a day, and the costs of providing utilities and services are high. With very few customers in the early morning, they need to earn the money other ways.
In Quebec, the service centers are located along their Autoroutes, and many of their provincial highways.
The Province of Alberta also has service centers along the Trans Canada Highway/Highway 1, and along Highway 2, with a service center along the Northbound carriageway of Highway 2, near Wetaswikin, and the Southbound service center located in Airdrie. There is also a service center in the town of Valleyview, Alberta, near the village, along Highway 43, near the town, and junction with Highway 49.
British Columbia has many services centers on its provincial roads, particularly along the Yellowhead Highway/Highway 16, the Coquihalla Highway/Highway 5, and on Higwhay 97C, the first service centers built in the province. One notable curiosity is a service center built along Highway 118: it is a minor road connecting two towns to the Yellowhead Highway (Hwy. 16).
The Prarie Provinces (Saskatchewan, Manitoba) have rest stops located along the Trans-Canada Highway (Highway 1, however, they are simply places to rest, or go to the washroom; they are not built to such high standards as the 400-Series Highways of Ontario, or the Interstate Highways of America.
Atlantic Canada has service centers, much in the form of the ones in the Prarie Provinces, but Nova Scotia has full-fledged service centers along its 100-Series Highways.
Gordon Dickson, "Government Work Zone," Fort Worth Star-Telegram, 4 August 2003, sec. Metro, p. 3.
Cal. Streets and Highways Code Sections 225.5and 731 [http://caselaw.lp.findlaw.com/cacodes/shc/720-734.html.
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