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Conflict management refers to the long-term management of intractable conflicts. It is the label for the variety of ways by which people handle grievances -- standing up for what they consider to be right and against what they consider to be wrong. Those ways include such diverse phenomena as gossip, ridicule, lynching, terrorism, warfare, feuding, genocide, law, mediation, and avoidance. Which forms of conflict management will be used in any given situation can be somewhat predicted and explained by the social structure -- or social geometry -- of the case.
Conflict management is not the same as "conflict resolution." The latter -- conflict resolution -- refers to resolving the dispute to the approval of one or both parties, whereas the former -- conflict management -- concerns an ongoing process that may never have a resolution. For example, gossip and feuds are very common methods of conflict management, but neither entails resolution.
The scientific study of conflict management (also known as social control) owes its foundations to Donald Black, who typologized its elementary forms and used his strategy of pure sociology to explain several aspects of its variation. Research and theory on conflict management has been further developed by Allan Horwitz, Calvin Morill, James Tucker, Mark Cooney, M.P. Baumgartner, Roberta Senechal de la Roche, Marian Borg, Ellis Godard, Scott Phillips, and Bradley Campbell.
External links
- Peace Forge -A wiki dedicated to best practices in peace and conflict resolution
- Wikia: Conflict Resolution -A wikia dedicated to conflict resolution
- Search For Common Ground - One of the world's largest non-government organisations dedicated to conflict resolution
- CUNY Dispute Resolution Consortium- 'The Dispute Resolution Headquarters in New York City.
- New Conversations Online Library Communication-skills and conflict-resolution books, essays, articles, scholarly papers & teaching materials (all free of charge in PDF or web format).
- Riverhouse ePress Riverhouse ePress is a web publisher of edocs on conflict resolution, including a conflict style inventory with built-in cultural sensitivities, and how-to booklets on group facilitation, dialogue, and consensus-building.
- The Center for Justice and Peacebuilding The Center for Justice and Peacebuilding at Eastern Mennonite University was one of the first Masters programs in conflict resolution and is the largest recipient of Fulbright Scholars in conflict resolution.
See also
"Conflict management"