The Whole Earth 'Lectronic Link (or The WELL) is one of the oldest virtual communities still online. It currently has about 4,000 members. It is best known for its Internet forums, but also provides email, shell accounts, and web pages. The discussion and topics on the WELL range from the deeply serious to the generally silly, depending on the nature and interests of the participants.
Notable items in WELL history include being the forum through which John Perry Barlow, John Gilmore, and Mitch Kapor, the founders of the Electronic Frontier Foundation, met. Howard Rheingold, an early and very active member, was inspired to write his book The Virtual Community by his experience on the WELL. Craig Newmark started his Craigslist mailings there.
In August 2005 Salon.com announced that it was looking for a buyer for the WELL, in order to concentrate on other business lines.
Within conferences, members open separate conversational threads called topics for specific items of interest. For example, the Media conference has (or had) topics devoted to the New York Times, media ethics, and the Luann comic strip. An example of a local conference is the one on San Francisco, which has topics on restaurants, the city government, and neighborhood news.
"Public" conferences are open to all members, while "private" conferences are restricted to a list of users controlled by the conference hosts, called the ulist. Some "featured private" or "private independent" conferences (such as "Women on the WELL" and "Recovery") are listed in the WELL's directory, but are access restricted for privacy or membership-restriction reasons. Members may request admission to such conferences. There are also a large number of unlisted secret private conferences. The names of these conferences are public, but the contents, hosts, and members are restricted to members of a particular conference. Membership is generally by invitation. WELL members may open their own new public or private independent conferences.
The community forums, known as Conferences are supervised by conference hosts who guide conversations and enforce conference rules on civility and/or appropriateness. Participants at the Complete membership level can create their own independent personal conferences -- viewable by any WELL member or privately viewable by those members on a restricted membership list -- on any subject they please with any rules they like.
Overall supervision of the conferencing services is by several staff members, often referred to as the confteam collectively, as confteam is a UNIX user account used by staff for conference maintenance. They have more system operational powers than conference hosts, along with the additional social authority of selecting featured conference hosts and (rarely) closing accounts for abuse.
WELL members use a consistent login name when posting messages, and a non-fixed pseudonym field alongside it. The pseudonym (or pseud in WELL parlance) defaults to the user's real name, but can be changed at will and so often reflects a quotation from another user, or is an in-joke, or may be left blank. The user's real name can be easily looked-up using their login name. WELL members are not anonymous.
There is a time-honored double meaning to the WELL slogan, "You Own Your Own Words" ("YOYOW"): members have both the right to control distribution of their posted words and responsibility for what they write. (Members can also delete their posts at any time, but a placeholder indicates the former location and author of an erased or scribbled post, as well as who scribbled it.)
Reading can be done using either a web-based interface called Well Engaged, or by logging into a command-line UNIX system via telnet or secure shell and using a classic text-based interface called PicoSpan.
Bulletin board systems | Internet forums | Social networking | Virtual communities