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The Touch 'n Go smart card is used by Malaysian toll expressway and highway operators as the sole electronic payment system (EPS). The credit card sized smartcard made of plastic with Philips MIFARE microchip technology embedded in it. The Touch 'n Go systems are designed to process up to 800 vehicles per hour to ease the queue congestion at toll plazas.
It was developed by Teras Teknologi Sdn Bhd and owned by Rangkaian Segar Sdn Bhd. An extension of Touch 'n Go is SmartTAG, which allows users to insert the card into a reader for fully automatic/non-stop payment at toll plazas.
The first Touch 'n Go system was installed and use at Jalan Pahang Toll Plaza on 18 March 1997. It was then immediately extended to Jalan Cheras toll plaza and the East West Link toll plaza on 15 April 1997.
Touch 'N Go toll payment system fully implemented throughout the 848km North-South Expressway on 15 November 1998. This was made possible when the service was extended to the northern sections of the highway from Jelapang to Jitra.
As such the smart card can be used to pay toll from Kempas in Johor right up to Jitra in Kedah. Is one of the world's longest single stretch of expressway electronic toll payment systems.
The official launch was done at the Sungai Dua toll plaza and officiated by Rangkaian Segar Sdn Bhd then chairman, Datuk Dr Ramli Mohamad.
Touch 'n Go is not only for toll highways but also parking services, theme parks and light rail or monorail services. The service has also been integrated into MyKad.
To date, there are about 3 million users of Touch 'n Go card in Malaysia (excluding those incorporated in MyKad), out of which 1.5 million are considered 'active users'.
The Touch 'n Go card may be loaded and or reloaded with cash values of RM20, RM50, RM100, RM200 and RM500.
It can be reloaded manually or automatically, at the Touch 'N Go sales and customer service counter located at major toll plazas, Automated Teller Machines (ATM) of Bumiputra-Commerce Berhad (BCB), Maybank and Ambank, selected Petronas Petrol Station and at Touch 'n Go Sales & SReload Agents, consisting of restaurants, phone shops, convenient stores and bookstores with a processing fees of 50 sen.
It can also be done automatically as a card holder would be able to link the card to their selected credit cards, issued by participating banks in Malaysia. Each time the card balance falls below RM50, it will trigger the autoreload mechanism to top up RM100 into the Card. The amount will be charged to the credit card.
Touch 'n Go autoreload facility is currently offered by:
- Hong Leong Bank
- Affin Bank
- EON Bank
- Maybank
The largest usages of Touch 'n Go are recorded at highway networks owned by PLUS Expressways Berhad (PEB) that primarily cover Projek Lebuhraya Utara-Selatan (PLUS)/North-South Expressway (NSE), Malaysia-Singapore Second Link (MSSC/LINKEDUA), and North-South Expressway Central Link (ELITE) - a highway connecting Kuala Lumpur with Kuala Lumpur International Airport (KLIA).
See also
External links
- Touch 'n Go and Rangkaian Segar Sdn Bhd website.
- Teras Teknologi Sdn Bhd website.
"Touch 'n Go"