Wachovia Corporation , based in Charlotte, North Carolina is one of the largest banking chains in the United States. Wachovia is a diversified financial services company that provides a broad range of banking, asset management, wealth management, and corporate and investment banking products and services. It is one of the largest providers of financial services in the United States, operating as Wachovia Bank in 15 states from Connecticut to Florida and west to Texas, and until merger integration activity is completed, as Western Financial Bank in California. It also serves retail brokerage clients under the name Wachovia Securities nationwide as well as in six Latin American countries, and investment banking clients in selected industries nationwide. Wachovia provides global services through more than 40 offices around the world.
First Union National Bank of North Carolina was originally formed in 1958 with the merger of Union National Bank and First National Bank and Trust Company of Asheville. Over the decades, First Union purchased over 80 other banks before purchasing Wachovia, the majority of them in the 1990s.
The purchase proved to be a fiasco for a number of reasons. To start with, First Union attempted to rapidly integrate CoreStates' systems into First Union. This attempt led to multiple problems: poorly trained employees (as CoreStates tellers were not familiar with the new systems) and First Union and CoreStates' systems unable to communicate with each other, which led to such problems as account access issues and payments not being correctly applied to loans. As a result, customers left the bank in droves - First Union experienced a 19 percent attrition rate - because of poor customer service and the account issues. Furthermore, First Union substanially overpaid for CoreStates at over 4 times book value.
Partly due to the CoreStates purchase and partially due to 80 other bank purchases over the last few years, First Union experienced several years of lower earnings and no dividend growth. First Union had to restructure and lay off thousands of employees in 1999, partly as a result of the purchase of CoreStates.
As an important part of the deal, First Union would shed its name and assumed the Wachovia identity and stock ticker. Analysts said this move was most likely to help First Union acquire a new identity, as Wachovia's reputation was far better with consumers than First Union. At the same time, Wachovia's name and corporate identity would survive, an important source of pride to Wachovia's board.
The deal was met with criticism and doubt by several groups. Analysts were concerned of First Union's ability to merge with another large company because of the CoreStates deal. Citizens and politicians of Winston-Salem suffered from a hurt of their civic pride because the city would lose Wachovia's corporate headquarters to Charlotte, partly because Winston-Salem is a much smaller city than Charlotte. The city of Winston-Salem was concerned both by job losses by the move and the loss of stature from losing a corporation. First Union responded to these concerns by placing the wealth management and Carolinas-region headquarters in Winston-Salem.
On May 14, 2001, Atlanta-based SunTrust announced a rival takeover bid for Wachovia, the first hostile takeover attempt in the banking sector in many years. In its effort to make the "Smoke-and-Coke" deal appeal to investors, SunTrust argued that it would provide a smoother transition than First Union and offered a higher cash price for Wachovia stock than First Union. Long a rumored suitor for Wachovia, SunTrust had been in on-again off-again merger talks with it over the course of many years, with both Wachovia and SunTrust eventually confirming the most recent effort took place during the winter of 2000 before Wachovia terminated the discussions.
On August 3, 2001, Wachovia shareholders approved the First Union deal. They rejected SunTrust's attempts to elect a new Board of Directors for Wachovia, and thus, ended SunTrust's hostile takeover.
Another problem concerned each banks' credit card divisions. In April of 2001, Wachovia agreed to sell its $8 billon credit card portfolio to Bank One. The cards, which would have still been branded as Wachovia, would have been issued through Bank One's First USA division. First Union sold their credit card portfolio to MBNA in August of 2000. After entering into negotiations, the new Wachovia agreed to buy back its portfolio from Bank One in September of 2001 and resell it to MBNA. Wachovia paid Bank One a $350 million termination fee. On September 4, 2001, First Union and Wachovia officially merged to form the new Wachovia Corporation.
In order to prevent a repeat of the CoreStates fiasco, the new Wachovia took a deliberately long period of time to combine the banking operations of the new company. Over a period of several years, legacy Wachovia computer systems were converted to First Union systems. The company first began converting systems in the Southeast United States (where both banks had branches) before moving to the Northeast, where First Union branches only had to change their signs to reflect the new company name and logo. This process officially ended on August 18, 2003, almost 2 years after the merger took place.
In comparison the CoreStates purchase, the merger of First Union and Wachovia has been a huge success. The company's slow strategy to combine seems to have prevented large customer attrition rates. In fact, Wachovia has been ranked number one in customer satisfaction every year since the merger. In addition, the company's stock price has remained strong, and provided a good return to legacy Wachovia shareholders, in contrast to SunTrust's claims during the takeover attempt. The company has also been reporting record revenues since the merger.
When Wachovia and First Union merged, the multiple skyscrapers with First Union's name came under Wachovia's name. Charlotte, North Carolina's One, Two, Three, and Four First Union buildings became One, Two, Three, and Four, Wachovia Center (respectively), and the 55-story First Union Tower in downtown Miami became the Wachovia Tower. The merger also affected the names of the indoor professional sports arenas in Philadelphia and Wilkes-Barre, Pennsylvania. Formerly known as the First Union Center and the First Union Spectrum (both Philadelphia) and First Union Arena (Wilkes-Barre), they are now known as the Wachovia Center, Wachovia Spectrum, and Wachovia Arena at Casey Plaza.
Wachovia Securities and the Prudential Securities Division of Prudential Financial Inc. have combined to form Wachovia Securities LLC on 7/1/2003. This entity is owned 62% by Wachovia and 38% by Prudential Financial, Inc. The new firm is the 3rd largest full service retail brokerage firm based on assets.
Wachovia will enter the California market with its purchase of Western Financial Bank. This purchase will give Wachovia 19 branches in Southern California, but more importantly, will more than double the size of Wachovia's dealer financial services business, making it the nation's ninth largest auto loan originator.
In June of 2005, Wachovia negotiated to purchase monoline credit card company MBNA. However, the deal fell through when Wachovia balked at MBNA's purchase price. Within a week of the deal's collapse, MBNA entered into an agreement to be purchased by Wachovia's chief rival, Bank of America. Wachovia is set to get $100 million out of this deal. Multiple sources have reported that as part of its agreement with Wachovia, MBNA is required to pay the nine-figure sum if it ever sells to Wachovia's cross-town rival Bank of America. The payment is part of the agreement Wachovia predecessor First Union made in 2000 when it sold its credit card portfolio to MBNA.
On November 2, 2005 Wachovia announced that it would end its credit card relationship with MBNA and start up its own credit card division. As of 2006, new credit card accounts opened through Wachovia will remain with this new division. Nevertheless, speculation remains that Wachovia may buy Capital One. This purchase would give Wachovia an established credit card division, plus allow it to establish (via Capital One's purchase of Hibernia National Bank) a banking presence in Louisiana and strengthen its presence in Texas. Interestingly, Capital One was originally established as the credit card division of Signet Bank, which was later purchased by First Union prior to the Wachovia merger.
Wachovia agreed to purchase Golden West Financial for $24.2 billion on May 8, 2006. This acquisition would give Wachovia an additional 285-branch network spanning 10 states, including California. Wachovia has long desired to raise its profile in California, where Golden West holds $32 billion in deposits and operates 123 branches under the World Savings Bank brand.
Wachovia was also a sponsor of a one day bicycle race. An annual event held in the city of Philadelphia, the race has had numerous official name changes as a result of the various bank mergers and acquisitions mentioned above; having been variously know as the CoreStates Championship, the First Union Championship, etc. In November of 2005, Wachovia announced that they were ending their corporate sponsorship. Commerce Bank subsequently stepped in and will sponsor the 2006 race, which is now tentatively called the Philadelphia International Championship.
1879 establishments | Banks of the United States | Charlotte, North Carolina | Companies based in North Carolina | Fortune 1000
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