BT Group plc (also known as British Telecommunications plc) which trades as BT (and previously as British Telecom) is the privatised UK state telecommunications operator. It is the dominant fixed line telecommunications provider in the United Kingdom.
BT operates in more than 170 countries and approaching a third of its revenue now comes from its Global Services division.
BT's businesses are operated under special government regulation by the British telecoms regulator Ofcom (formerly Oftel). BT has been found to have Significant Market Power in some markets following Market Reviews by Ofcom. In these markets, BT is required to comply with additional obligations such as meeting reasonable requests to supply services and not to discriminate.
As well as continuing to provide service in those traditional areas in which BT has an obligation to provide services or is closely regulated, BT has expanded into more profitable products and services where there is less regulation imposed upon it. These are principally, broadband internet service and bespoke solutions in telecommunications and information technology.
BT Group is organised into five business divisions:
A number of privately owned telegraph companies operated in Britain from 1846 onwards. Among them were
With the invention of the telephone by Alexander Graham Bell in 1876 the GPO began to provide telephone services from some of its telegraph exchanges. However in 1882 the Postmaster-General, Henry Fawcett started to issue licences to operate a telephone service to private businesses and the telephone system grew under the GPO in some areas and private ownership in others. The GPO's main competitor the National Telephone Company emerged in this market by absorbing other private telephone companies, prior to its absorption into the GPO in 1912.
The trunk network was unified under GPO control in 1896 and the local distribution network in 1912. A few municipally owned services remained outside of GPO control. These were Kingston upon Hull, Portsmouth and Guernsey. Hull still retains an independent operator, Kingston Communications, though it is no longer municipally controlled.
In 1969 the GPO, a government department, became the Post Office, a nationalised industry separate from government. Post Office Telecommunications was one of the divisions.
The company changed its trading name to 'BT' on 2 April 1991. The remaining state holdings in the company were sold in 1991 and 1993.
In the 1990s, BT entered the Irish telecommunications market through a joint venture with the Electricity Supply Board, the Irish state owned power provider. This venture, entitled Ocean, found its main success through the launch of Ireland's first subscription-free dial-up ISP, oceanfree.net. As a telecoms company it found much less success, mainly targeting corporate customers. BT acquired 100% of this venture in 1999.
In 2000, BT acquired Esat Telecom Group plc, and all its subsidiary companies, and Ireland On Line. It also purchased Telenor's minority shareholding in Esat Digifone. The Esat Telecom Group was split in two: the landline and internet operations were combined with Ocean and became part of BT Ignite. Esat Group was renamed Esat BT in July 2002, and eventually BT Ireland in April 2005. Esat Digifone became part of BT Wireless. EsatBT installed the first DSL lines in Ireland, and operate one exchange, in Limerick.
This alliance progressed further on 3 November 1996 when the two companies announcement that they had entered into a full merger agreement to create a global telecommunications company to be called Concert plc, which would be incorporated in the UK with headquarters in both London and Washington DC. This would have given BT an entry into the US market and MCI a global reach. The merger proposition gained approval from the European Commission, the US Department of Justice and the US Federal Communications Commission and looked set to proceed. However on 1 October 1997 Worldcom made a rival bid for MCI which was followed by a counter bid from GTE. MCI accepted the Worldcom bid and BT pulled out of its deal with a generous severance fee of $465 million. BT made even more money when it sold its stake in MCI to Worldcom in 1998 for £4,159 million on which it made an exceptional pre-tax profit of £1,133 million. It also avoided being mired in the later Worldcom scandal.
BT also bought from MCI its 24.9 per cent interest in Concert Communications making Concert a wholly owned part of BT.
BT then later had a dalliance with AT&T as a possible alternative global partner but nothing came of this.
This was a move designed to remove the burden of debt with which the company had encumbered itself, much of which was acquired during the bidding round for the 3rd generation mobile telephony (commonly known as 3G) licenses. The de-merger was accomplished via a share-swap, all British Telecommunications plc shareholders received 1 mmO2 plc and 1 BT Group plc (of which British Telecommunications is now a wholly owned subsidiary) share for each share they owned. British Telecommunications plc was de-listed on 16 November 2001 and the two new companies started trading on 19 November. mmO2 plc was replaced by O2 plc in a further share-swap in 2005, and subsequently bought by Telefonica and delisted.
Oftel's strategy for telecoms deregulation in the UK through the 1990s was to drive down BT's market share. It aimed to achieve this by restrictions on the size of its price increases and by forcing it to allow other telcos to gain access to the connection between the exchange and the customers premises.
This has been successful in the area of telephony resale through Independent Service Providers (ISPs) but has left BT as the dominant operator in ADSL connections and local loop provision.
In 2003 BT resumed its participation in the UK mobile market with the launch of BT Mobile. The company denies the move is a U-turn, describing the sell-off of mmO2 as the best move for shareholders and investors. BT wishes to reach younger consumers who use BT's fixed line services less than previous generations. BT Mobile is a reseller of mobile services supplied by the UK's mobile operators and no longer owns a mobile network.
BT has also re-entered the market for hardcopy telephone directories.
Openreach was announced in September 2005 at the instigation of Ofcom to provide an open and equal service of provision and repair in the "last mile" of copper wire. This business was formed from 25,000 engineers previously employed by BTs Retail and Wholesale divisions. It is designed to ensure that other Independent telephone service providers (ISPs) have exactly the same operational conditions as parts of the BT group. It opened for business on 11 Jan 2006.
More recently, February 2005, BT has acquired El Segundo, California based telecoms giant Infonet (now re-branded BT Infonet, giving BT entry into geographies it had no presence yet. In April 2005, it bought Radianz (now rebranded as BTRadianz), which expanded BT's coverage, provided BT with more buying power in certain countries and importantly gave access to the financial markets.
| Year ended | Turnover (£m) | Profit/(loss) before tax (£m) | Net profit/(loss) (£m) | Basic eps (p) |
|---|---|---|---|---|
| 31 March 2005 | 18,429 | 2,693 | 1,539 | 18.1 |
| 31 March 2004 | 18,519 | 1,945 | 1,414 | 16.4 |
| 31 March 2003 | 18,727 | 3,157 | 2,702 | 31.4 |
| 31 March 2002 | 18,447 | 1,461 | 1,008 | 12.1 |
| 31 March 2001 | 17,141 | (1,031) | (1,875) | (25.8) |
| 31 March 2000 | 18,715 | 2,942 | 2,055 | 31.7 |
| 31 March 1999 | 16,953 | 4,295 | 2,983 | 46.3 |
| 31 March 1998 | 15,640 | 3,214 | 1,702 | 26.6 |
| 31 March 1997 | 14,935 | 3,203 | 2,077 | 32.8 |
| 31 March 1996 | 14,446 | 3,019 | 1,986 | 31.6 |
| 31 March 1995 | 13,893 | 2,662 | 1,731 | 27.8 |
| 31 March 1994 | 13,675 | 2,756 | 1,767 | 28.5 |
| 31 March 1993 | 13,242 | 1,972 | 1,220 | 19.8 |
| 31 March 1992 | 13,337 | 3,073 | 2,044 | 33.2 |
BT envisages annual savings of £1 billion when the transition to the new network is complete (the majority of customers should be transferred by 2008). Capital expenditure is put at £10 billion over the next five years.
On the 21 June 2006, BT launched BT Total Broadband - new broadband packages. In 2006 BT is introducing BT Vision a broadband Television service with the ability to watch programmes from previous weeks or months. This will be launched in the autumn. According to www.btplc.com/today, companies including BBC Worldwide, Paramount, Warner Music Group, Cartoon Network and the National Geographic Channel, have already signed deals with BT Vision.
See also:
Telecommunication companies of the United Kingdom | Internet service providers of the United Kingdom | 1981 establishments | Companies based in London
British Telecom | BT (opérateur télécom) | BT | British Telecom | BT Group
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"BT Group".
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