American Idol has generated controversy over the years in numerous areas. Among them:
The voting rules have also come under fire for allowing multiple votes from the same household, with many advocating a one person, one vote system. Opponents to the idea counter that it would be difficult or impossible to enforce such a restriction. Nor is it clear how the current voting system (known as plural voting) might favor one contestant over another. Regardless, there are obvious business & commercial reasons why the show and its sponsors (particularly AT&T and Cingular Wireless) are unlikely to support a one person, one vote system. For example, Cingular charges standard text messaging rates for each text-vote sent through their system. Adoption of a one person, one vote system would greatly decrease their text-messaging revenues on voting nights.
Out of 24 million votes recorded following the Season 2 finale, Ruben Studdard finished just 130,000 votes ahead of Clay Aiken, and there remains controversy over the accuracy of the reported results. There was much discussion in the communication industry about the phone system being overloaded, and that more than 250 Million votes were dropped just by AT&T and SBC (over 30% of the market), making the results statistically invalid. Since then the voting methods have been modified to avoid this problem. In an interview prior to the start of the fifth season, executive producer Nigel Lythgoe revealed for the first time that Aiken had led the fan voting from the wild card week onward until the finale. [http://www.realitynewsonline.com/cgi-bin/ae.pl?mode=1&article=article9455.art&page=1
During the first and second seasons, defendants faced charges by the Federal Trade Commission for deceiving approximately 25,000 consumers who were trying to vote for their favorite contestant. Consumers who misdialed a wrong number were directed to dial a 900 number to cast the vote instead of the toll-free. They were not notified of the Pay-Per-Call. The complaint was filed by the United States Department of Justice.
During Season 4, incorrect phone numbers for some contestants were displayed at the bottom of the TV screen during the recap of one show. Fox decided to throw away all the votes and ask viewers to re-vote the next night. They had the results show on Thursday, instead of the usual Wednesday. It ended with Mikalah Gordon being voted off.
During Season 5, there was additional controversy the week Chris Daughtry was voted off. Some voters claimed that phone calls dialed for Daughtry during the first few minutes of voting were misrouted to Katharine McPhee's lines, when they heard her recorded message thanking them for voting. Other voters claimed similar problems voting for other contestants, in some cases resulting in votes going to Daughtry that were intended for another contestant, Elliott Yamin. It is not clear whether votes were actually tabulated for the wrong contestant, or if the 'Thank you for voting for me' messages callers heard were incorrectly assigned. (If the recordings were incorrectly assigned, votes would have been counted for the correct contestant despite the caller hearing the wrong contestant's 'thank you' message.)
A campaign to bring Daughtry back into the show was started by Daughtry's fans, and garnered some attention in the popular press. Internet petitions in support of the cause were started and collected thousands of signatures.** Ultimately, the campaign failed to gain support of the show or its producers, and Daughtry was not returned to the competition.
National Geographic Channel investigator and journalist Eric Olsen wrote:
In his article, Olsen lauds Fuller for his ingenuity while at the same time berates him for the contract his contestants must sign. In essence, the agreement stipulates that the finalists are "forever and throughout the universe" properties of 19 Management.
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